Refund policy

30-Day Money-Back Guarantee

We want you to love your Phyx USA sleeves. If you're not happy for any reason, you can request a return within 30 days of delivery.

How to start a return
Email us at support@phyxusa.com with your order number. We'll reply within 1–2 business days with return instructions and a free prepaid return label. Items sent back without a return request can't be accepted.

Conditions
- Request your return within 30 days of the delivery date.
- Send back all items from the order (both left and right sleeves).
- Items should be clean and in reusable condition.

Return shipping
Return shipping is free. We'll email you a prepaid label.

Refunds
Once we receive and inspect your return, we'll email you. Approved refunds go back to your original payment method within 5–10 business days, depending on your bank.

Damaged or wrong items
If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with a photo and we'll send a replacement or a full refund.

Questions? Contact us at support@phyxusa.com